Help for those 'Oh no' moments
The answers you need. The support you want.
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FlexiCare Program
Stuff happens – but you don’t need to worry. You’re covered by our FlexiCare Program.
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Breakdowns & warranties
The rented goods should be covered by a manufacturer’s warranty.
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Managing your agreement
How to get new goods, sort payment problems and update your details.
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End of term options
When the term of your rental agreement is up, you can upgrade to new goods, make us an offer to purchase the existing rented goods or ‘double time’ the term*, or if you don’t want the goods anymore, simply return them in
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Got a question?
Call the FlexiRent Customer Team on 1800 240 102
*Subject to approval and terms and conditions, and in the case of upgrade, our internal credit criteria.